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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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The Condor Trader

August 20, 2026

5  out of  5
rating by The Condor Trader
"I was referred to this State Farm by a client of theirs and I have to say, I have received wonderful help with what I have been needing. The level of service, communication, and care really matters by their staff here. I am glad to have been referred to this State Farm Agency."
We responded:
"So glad to hear of your positive experience with us! We don’t play when it comes to customer service. "
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The Condor Trader

August 20, 2026

5  out of  5
rating by The Condor Trader
"I was referred to this State Farm by a client of theirs and I have to say, I have received wonderful help with what I have been needing. The level of service, communication, and care really matters by their staff here. I am glad to have been referred to this State Farm Agency."
We responded:
"So glad to hear of your positive experience with us! We don’t play when it comes to customer service. "
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Josh Barker

August 19, 2026

5  out of  5
rating by Josh Barker
"Santana was amazing to work with! Very professional and very prompt!. Made my whole process so easy!"
We responded:
"Thank you for the review Josh! She was pumped to hear this. "
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Josh Barker

August 19, 2026

5  out of  5
rating by Josh Barker
"Santana was amazing to work with! Very professional and very prompt!. Made my whole process so easy!"
We responded:
"Thank you for the review Josh! She was pumped to hear this. "
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Melissa Delaguila

August 19, 2026

5  out of  5
rating by Melissa Delaguila
"⭐⭐⭐⭐⭐

I had such a great experience working with Chris Burton at State Farm for my life insurance. Chris is incredibly knowledgeable about his products, but what stood out to me most was how personable and easy he was to talk to.

He took the time to understand what I was looking for, explain my options clearly, and make sure I actually understood what I was purchasing and why it made sense for my family. I never felt pressured or like I was being “sold” something.

Chris is smart, professional, well-educated, and genuinely a people person. You can tell he knows his industry and cares about building relationships with the people he works with. I walked away feeling confident in my decision and would absolutely recommend Chris to anyone looking for life insurance or simply someone they can trust to help them understand their options."
We responded:
"Hey Melissa, thank you so much for taking the time to detail a review for us! That's so great to hear!! Chris is a legend in the insurance world! Especially with our customers life insurance needs :) Please let us know if you ever need anything! "
Profile photo of Melissa Delaguila

Melissa Delaguila

August 19, 2026

5  out of  5
rating by Melissa Delaguila
"⭐⭐⭐⭐⭐

I had such a great experience working with Chris Burton at State Farm for my life insurance. Chris is incredibly knowledgeable about his products, but what stood out to me most was how personable and easy he was to talk to.

He took the time to understand what I was looking for, explain my options clearly, and make sure I actually understood what I was purchasing and why it made sense for my family. I never felt pressured or like I was being “sold” something.

Chris is smart, professional, well-educated, and genuinely a people person. You can tell he knows his industry and cares about building relationships with the people he works with. I walked away feeling confident in my decision and would absolutely recommend Chris to anyone looking for life insurance or simply someone they can trust to help them understand their options."
We responded:
"Hey Melissa, thank you so much for taking the time to detail a review for us! That's so great to hear!! Chris is a legend in the insurance world! Especially with our customers life insurance needs :) Please let us know if you ever need anything! "
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Angela Robinson

August 12, 2026

5  out of  5
rating by Angela Robinson
"I recently have had the pleasure of speaking to Tyler. There were some issues that I had to go over concerning my homeowner's insurance, and Tyler was taking over for someone who had worked on it before. One of the first things that tyler did was apologize if things had not been handled previously and he assured me he would stay on top of it and follow up with me. Tyler did just that. He kept me informed of what next steps were. And he made sure to give me a call. And let me know that things had been settled. I really appreciate Tyler's efforts and his candor and his sense of humor. When and if I have to call back, I will definitely be requesting to speak with Tyler."
We responded:
"Thanks for the review, Angela! Chris is one of our best! Glad to hear he was able to assist with your home & car insurance! "
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Angela Robinson

August 12, 2026

5  out of  5
rating by Angela Robinson
"I recently have had the pleasure of speaking to Tyler. There were some issues that I had to go over concerning my homeowner's insurance, and Tyler was taking over for someone who had worked on it before. One of the first things that tyler did was apologize if things had not been handled previously and he assured me he would stay on top of it and follow up with me. Tyler did just that. He kept me informed of what next steps were. And he made sure to give me a call. And let me know that things had been settled. I really appreciate Tyler's efforts and his candor and his sense of humor. When and if I have to call back, I will definitely be requesting to speak with Tyler."
We responded:
"Thanks for the review, Angela! Chris is one of our best! Glad to hear he was able to assist with your home & car insurance! "
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Word Faith Youth Usher

August 7, 2026

5  out of  5
rating by Word Faith Youth Usher
"Brandon gave be a quote far better then anyone else . Very happy with my coverage"
We responded:
"That's just what we do! So glad to hear about the great rate for you!! "
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Word Faith Youth Usher

August 7, 2026

5  out of  5
rating by Word Faith Youth Usher
"Brandon gave be a quote far better then anyone else . Very happy with my coverage"
We responded:
"That's just what we do! So glad to hear about the great rate for you!! "
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Braden Hill

August 5, 2026

5  out of  5
rating by Braden Hill
"Kalani was an amazing person to work with, got me a great rate and was very much ontop of making me feel appreciated and welcome. Would recommend Kalani to anyone in the Jax area."
We responded:
"Thank you Braden! Kalani is the man! So glad to hear about the grate rate & customer service :) You're always appreciated here! "
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Braden Hill

August 5, 2026

5  out of  5
rating by Braden Hill
"Kalani was an amazing person to work with, got me a great rate and was very much ontop of making me feel appreciated and welcome. Would recommend Kalani to anyone in the Jax area."
We responded:
"Thank you Braden! Kalani is the man! So glad to hear about the grate rate & customer service :) You're always appreciated here! "
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Manny Garcia

August 4, 2026

5  out of  5
rating by Manny Garcia
"The team here is amazing, they go the extra mile to ensure happiness. Greatly recommended!!"
We responded:
"& we always will Manny! "
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Manny Garcia

August 4, 2026

5  out of  5
rating by Manny Garcia
"The team here is amazing, they go the extra mile to ensure happiness. Greatly recommended!!"
We responded:
"& we always will Manny! "
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Dana Winbush

August 3, 2026

5  out of  5
rating by Dana Winbush
"Santana has been amazing very professional and easy to communicate with 5 more stars"
We responded:
"Santana has collected about a million stars this year! 5 more on the way! Thank you Dana! "
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Dana Winbush

August 3, 2026

5  out of  5
rating by Dana Winbush
"Santana has been amazing very professional and easy to communicate with 5 more stars"
We responded:
"Santana has collected about a million stars this year! 5 more on the way! Thank you Dana! "
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justin hope

August 3, 2026

5  out of  5
rating by justin hope
"The Brandon Thomas agency has been fantastic to work with. Every single person I've spoken with has been knowledgeable, professional, and felt like family. I want to give a special thanks to Santana though, because she ALWAYS seems to sense when I need help and she proactively calls, takes action, and saves the day. Great team!"
We responded:
"So glad to hear of the positive experience with us here at my office :) You know we got you! "
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justin hope

August 3, 2026

5  out of  5
rating by justin hope
"The Brandon Thomas agency has been fantastic to work with. Every single person I've spoken with has been knowledgeable, professional, and felt like family. I want to give a special thanks to Santana though, because she ALWAYS seems to sense when I need help and she proactively calls, takes action, and saves the day. Great team!"
We responded:
"So glad to hear of the positive experience with us here at my office :) You know we got you! "
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Nancy Malone

July 29, 2026

5  out of  5
rating by Nancy Malone
"Chris and Santana were so pleasant and helpful. Chris made me feel very comfortable with changing to State Farm"
We responded:
"Hey Nancy! Thank you for taking the time to leave us a review. Means the world to us :) "
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Nancy Malone

July 29, 2026

5  out of  5
rating by Nancy Malone
"Chris and Santana were so pleasant and helpful. Chris made me feel very comfortable with changing to State Farm"
We responded:
"Hey Nancy! Thank you for taking the time to leave us a review. Means the world to us :) "
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Floyd Reels

July 29, 2026

5  out of  5
rating by Floyd Reels
"Had answers to every question I had. Very interested in my needs. Highly valuable employer to represent State Farm."
We responded:
"Hey Floyd! Made my day to hear that! Thank you!! "
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Floyd Reels

July 29, 2026

5  out of  5
rating by Floyd Reels
"Had answers to every question I had. Very interested in my needs. Highly valuable employer to represent State Farm."
We responded:
"Hey Floyd! Made my day to hear that! Thank you!! "
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Erik

July 25, 2026

5  out of  5
rating by Erik
"Brandon Thomas office, Tanner, new associate was awesome and save me a good amount of money on my car. Thanks"
We responded:
"Love it Erik! Tanner is one of my new guys & he’s been great! So glad to hear we saved money on your car :) "
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Daniel Carlotti

July 24, 2026

5  out of  5
rating by Daniel Carlotti
"Amazing service at this location! Regina and Kalani are super friendly and great to work with."
We responded:
"Heck yeah Daniel! Thank you for spotlighting our customer service. We try our best! "
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Lynn Fowler

July 24, 2026

5  out of  5
rating by Lynn Fowler
"Everyone is always so helpful at this office."
We responded:
"Hey Lynn! Glad to hear from you. That’s just who we are! "