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State Farm® Insurance Agent Brandon Thomas

4.8 out of 5 average rating (60 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Flow Raw

August 27, 2023

5  out of  5 rating by Flow Raw
"Best State farm I've ever been to. Chris helped me since I've moved down here and I highly recommend him"

Paul Sluder

June 22, 2023

5  out of  5 rating by Paul Sluder
"Brandon & State Farm are the Best!! Thanks for taking care of us."

James Husisian

May 22, 2023

5  out of  5 rating by James Husisian
"Nick Kleban took care of transferring our insurance to our new car quickly and accurately. His help is greatly appreciated."

Jose Silva

May 4, 2023

5  out of  5 rating by Jose Silva
"Nick was very helpful and informative! He offered great solutions and gave several good quotes. Definitely recommend to talk to him if you're looking to get car insurance."

Colm Murphy

April 28, 2023

5  out of  5 rating by Colm Murphy
"Super helpful team. Nick is always quick to respond and a pleasure to do business with"

Brad B

April 18, 2023

5  out of  5 rating by Brad B
"Nick at State Farm did a great job adding a new policy for my business this morning. He and his team always deliver timely, accurate & affordable coverage for my cars, home & business needs. Highly recommend."

Mrs. Smith

April 18, 2023

1  out of  5 rating by Mrs. Smith
"Worst agent ever! DO NOT USE THIS AGENT! He never returns phone calls, takes money and doesn’t apply to your policy. Takes no accountability for his actions, will mess up your coverage and is very rude, hostile, and very disrespectful. Do yourself a favor and get another agent that will respect you as a client. This guy won’t and you will be sorry. Now this agent calls me before the office opened to get me to change my review! Not to fix the damage this his agency has caused! What a loser, more worried about a review than actually taking care of the client! I caution anyone using this agency. You will be harassed if you speak up for there wrong doing! Wether it is Brandon, Nick, or Patrick. Again beware!"

Steve Sanders

March 18, 2023

5  out of  5 rating by Steve Sanders
"Christopher Burton was excellent setting up my Life Insurance! Great Agent I highly recommend him and State Farm"

Mike Darrow (TBay)

February 10, 2023

5  out of  5 rating by Mike Darrow (TBay)
"Excellent customer support and service. Very pleased with saving $$$ . Thanks again"

Diana Chestnut

January 19, 2023

5  out of  5 rating by Diana Chestnut
"I tend to just buy insurance online instead of going through an agent but it's worth it to just pick up the phone and call these guys. My old insurance company kept increasing the premium so I kept decreasing my coverage to keep the bill the same, and Geico was increasing my car insurance premium by $70 to move from Navarre to Jax, but Nick moved my policy to Jax and got me better coverage for less than my Geico premium before moving. With the savings he was able to add a healthy life insurance policy for way less than I've ever seen it (even through my work with employer contribution) and I'm still paying less than I would if I had stuck with Geico after my move to Jax. Seriously, just give him an hour of your time and he can make it happen."

A Google User

December 14, 2022

1  out of  5 rating by A Google User
"State farm truly sucks. I was paying $130.00 a month automatic payments. Then I realized they hadn't taken out money in 3 months. So I call and h said we'll it's $295 now. What!!!! So they let me drive with no insurance and then tried to make me pay more than double and he was extremely rude. Do NOT use state farm!!!"

A Google User

July 24, 2022

5  out of  5 rating by A Google User
"Nick is very helpful"

A Google User

July 22, 2022

2  out of  5 rating by A Google User
"Really hard to get someone to call me back. It turns into an email that takes days to get resolved. Also had a rep tell me something that wasn’t true and was told by the claims department not to follow their advice. Communication was difficult and switched offices when had other State Farm’s able to get my answers to my questions with following up and a phone call."

A Google User

June 8, 2022

1  out of  5 rating by A Google User
"I reached out to this agency for my homeowners insurance needs. Chris Burton was my contact insurance adjuster and with his assistance, my home was uninsured for 2 months. I own a brand new home that was built in 2021 and was currently insured with AllState. Chris advised that my current All State policy needed to be canceled before he was able to complete my new policy. He quoted me at a lower premium than my current policy and assured it would be done once it was canceled. Two weeks pass and I received another phone call from Chris stating that the policy was going to be $300 more a year because I did not have proof of a wind mitigation inspection. My home is BRAND NEW and meets the hurricane code laws that were passed in 2001. Desperate to get this policy done, I hired an independent inspector to complete the aforementioned wind mitigation inspection that costed me an extra $150. Once completed, I sent over the inspection via email to Chris and heard from him another 2 weeks later. Chris finally stated that he was unable to complete the policy because there was a 2 month lapse in insurance coverage leaving my home uninsured. It was finally clear to me that Chris has no idea nor experience in writing insurance policies. I asked Chris to speak to "Brandon Thomas" the owner of the agency and Chris advised that Brandon is in Las Vegas. In closing, I had to reach out to AllState again and start a new policy because of this debacle."

A Google User

June 3, 2022

5  out of  5 rating by A Google User
"Called today and spoke to Brandon. From the very beginning he was very knowledgable, and helped me every step of the way. He offered a much lower rate than Allstate, Farmers, and several others. But more importantly was the positive attitude and willingness to answer every question. We now have our car and renters insurance with State Farm. You the man Brandon!"

A Google User

March 29, 2022

5  out of  5 rating by A Google User
"I walked in and inquired what the car insurance would be if I add my teenage to the driver. Nick is the best agent I ever met! He is very professional and customized insurance options for the best fit of my interest! He spent time to explain to me the choices, coverage and cost of the insurance! Highly recommend this office!"

A Google User

March 15, 2022

5  out of  5 rating by A Google User
"We switched to State Farm about 2 years ago and are loving the safe driving app. We actually have had great savings with it."

A Google User

February 15, 2022

5  out of  5 rating by A Google User
"Brandon Thomas was awesome. I called asked for a document that I needed and had it within 5 minutes. Great customer service"


December 16, 2021

5  out of  5 rating by MatMobile
"Can recommend this agent enough! I happen to speak with Michelle who was extremely helpful and even called my mortgage company on my behalf to get the necessary info needed. She also shared with me some different ways to save me money while actually increasing my coverage. Can't get much better than that!"

Jessica Arseneau

November 2, 2021

5  out of  5 rating by Jessica Arseneau
"We have been very happy with the professionalism and personalized service we have received at Brandon Thomas State Farm. They took the time to thoroughly explain the best options for our families life insurance needs and it was surprisingly easy to get started. The price for our home and auto is also very competitive. We would definitely recommend to friends and family!"

Taylor Hutson

October 20, 2021

5  out of  5 rating by Taylor Hutson
"There’s so many good things to say about Brandon Thomas! Him and his team go above and beyond to take care of their clients. I would recommend them to anyone!"

Amity Nelson

October 15, 2021

5  out of  5 rating by Amity Nelson
"I had a wonderful experience with the Brandon Thomas State Farm location. Ask for Michelle Foland... she was able to get me bound for home and auto insurance coverage in under an hour, including sending out a 4 point home inspector within minutes of my call. She is friendly, very helpful and knowledgeable and was able to save me over $200 a month in premiums I was paying for 2 separate policies at another company! Highly recommend Michelle!"

Joanna Hadad

September 27, 2021

5  out of  5 rating by Joanna Hadad
"Alex was great in helping with obtaining insurance for my home and car. It was effortless attain insurance without the many obstacles other carriers of insurance require."

Fifi Morgana

September 22, 2021

5  out of  5 rating by Fifi Morgana
"Best Insurance office in all of Florida. Alex was a rockstar! Call the office and ask for her!"

Marc H

September 21, 2021

5  out of  5 rating by Marc H
"Spoke with Alex who was most helpful and knowledgeable!! Great customer service!"