State Farm® Insurance Agent Brandon Thomas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cherilyn
August 30, 2024
"I can't say enough good things about this office. I specifically have to say that Kalani was so professional and helpful when quoting our life insurance policy. Our calls are always answered with a smile and they actually are genuinely interested in talking with and catching up with their clients. We appreciate Brandon and his amazing team so much and if you're looking for an office with the most knowledge in Insurance this is your team. Thanks Brandon for having an incredible staff and taking such great care of your clients! 🌟🌟🌟🌟🌟"
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Kalani and the rest of our team. Providing professional and genuine service is what we strive for, and it's wonderful to know that we could make a difference for you. Brandon and the entire staff are dedicated to taking great care of our clients, and your appreciation means the world to us. If you ever need anything, we're just a phone call away. Thanks again for choosing us and for the five stars! 🌟🌟🌟🌟🌟"
Josiah gerkensmeyer
August 16, 2024
"The amount of time and effort the staff I have worked with is just amazing. Brandon , Dillon and my girl Regina have been the absolute best to work with and get me an amazing price! They truly do care and take the time to show it ! Yall are the best and thank you."
"Thank you so much for sharing your experience! We're thrilled to hear that Brandon, Dillon, and Regina provided you with exceptional service and an amazing price. Our team takes great pride in going above and beyond to ensure our customers feel cared for and valued. Your kind words mean the world to us, and we're grateful for the opportunity to serve you. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!"
Robin Lahiri
August 16, 2024
"Chris for my truck registered over the last give while I was standing at booth 15 at the DMV !!! Good work thank you Chris !!"
"Thank you so much for sharing your experience! We're thrilled to hear that Chris was able to assist you quickly and efficiently, especially during your DMV visit. We appreciate your business and are always here to help. Drive safely, and let us know if you need anything else!"
Charli Spiegel
August 16, 2024
"Easy to work with. Better rates than other agencies I looked at."
"Thank you for your kind words! We're happy to hear that you found our team easy to work with and that we could offer you competitive rates. We're always here to help with any of your insurance needs. If you ever have questions or need further assistance, feel free to reach out!"
Dianne Wasson
August 14, 2024
"Fast response to requests. Anthony was good to work with to manage our unusual insurance requests."
"Thank you for your kind review! We’re thrilled to hear that our fast response and personalized service met your needs. At Brandon Thomas - State Farm® , we pride ourselves on providing exceptional customer service and handling unique insurance requests with expertise. Brandon and our team are dedicated to delivering solutions and ensuring a smooth experience for all your insurance needs. If you have any more questions or require further assistance, feel free to reach out. We look forward to continuing to serve you!"
Ryan Swane
August 13, 2024
"Worked with Chris on the team. He was super knowledgeable, helpful and was able to provide the quotes very quickly. Highly recommend"
"Hey Ryan! Thank you for the review! Love to hear that Chris was quick with your quotes! I’ll pass this message onto him. Let us know if you ever need anything in the future. "
Bob Newell
August 13, 2024
"Anthony Golden did a great job putting together quotes for homeowners, auto and umbrella policies. He was personable and efficient. Thanks for his help in doing something I really dislike--shopping for insurance!"
"Thank you very much for the 5 stars Bob! "
Toniann Holmes
August 2, 2024
"Best experience with an insurance agency ever. Anthony made the experience easy and was very accommodating to my hectic schedule. I only called for auto insurance but he explained the necessity of life insurance for me as well and found exactly the right one for my budget. If I was a business owner, I would definitely want Anthony on my team. I will definitely recommend this State Farm agency to friends and family. Thank you Anthony."
"Thank you so much for your fantastic review! We are thrilled to hear that Anthony provided you with the best experience ever. It's wonderful that he could accommodate your hectic schedule and help you find the perfect auto and life insurance coverage. Your recommendation means the world to us, and we're grateful for your trust. If you need anything else in the future, don't hesitate to reach out. "
Theresa Sprague
July 17, 2024
"So friendly, fast and helpful! Quick to respond and follow up for all our insurance needs. Fast quotes, thorough paperwork, and you can tell they care. Took my early morning calls and late night emails."
"Thank you so much for your kind review, Theresa! So glad my team could help with your insurance, we definitely do care :) "
Alex Lopez
July 16, 2024
"Worked with Anthony, super knowledgeable and genuine. He's very personable and helped find what works for me best"
"Hey Alex! I'm so glad you enjoyed your experience with my team :) "
Carl Swanson
July 15, 2024
"I recenlty had an experience which to me is reflective of what great customer service is all about. I had a need to add a new vehicle to my insurance policy, remove coverage from another, and make some changes to my policy coverages. I spoke with Anthony Golden, who is with the Brandon Thomas Insurance Agency. He was so helpful and proactive! He listened well, quickly understood what was being requested, and offered some proactive solutions, as the vehicle I was going to buy was not decided on and would hopefully occur over the weekend and afterhours. He provided me with clear and thorough written instructions which really helped me a lot. I really feel he went the extra mile providing me with personalized competent service - definitely exceeding my expectations. I just want to thank him and felt a review of this might be helpful to others."
"Happy Sunday Carl! Thank you so much for the review man, we really appreciate it! Customer service is something we take very serious, especially Anthony! He’s always going the extra mile. "
Rick Shue
July 3, 2024
"I worked with Anthony Golden. Like his name he is Golden !!! saved me money and got me great coverage as well. He was very knowledgeable and i am excited to refer him to all my clients friends and family as well. Thanks again Anthony !!!"
"Hey Rick! Thank you so much for the great review! We absolutely love to hear of your positive experience with us, especially saving money on great coverage :) "
Michele Herdoiza
July 2, 2024
"Always a pleasure dealing with this office! They are efficient, friendly and professional, and have always treated me very well. I highly recommend them!"
"Thank you very much for the review, Michele! We try our best :) Give us a call whenever you need us. "
Sergio Mijares
June 28, 2024
"Brandon Thomas insurance agency's staff is amazing. I am really pleased of their kindness and helpfulness. Especially by Regina's."
"Hey Sergio, thank you so much for the review! We are so happy to hear of your experience with us :) I passed on the message to Regina! "
Doug Essig
May 20, 2024
"Great Experience working with Brandon and Michelle. They made the auto policy plan and transaction seamless. Thanks for your help!"
"Love to hear it, Doug! Thank you for the review. So happy to hear we made it easy for you!"
Jessica Barkasy
May 15, 2024
"Anthony was so helpful and informative. He gave me all the options and saved me over $2000! Would highly recommend this team for all your insurance needs."
"Jessica thank you so much for the review! That's a heck of a lot of money!! We LOVE to hear that!! Give us a call if you ever need anything :) "
J Willie
May 3, 2024
"So very thankful for all the help, dilgence, and kindness. Regina and Brandon are truly special!"
"Thank you so much for the kind words!! Means the world to us :) "
Randy Terrell
April 10, 2024
"Everyone I have interacted with here have been amazing. Very responsive and courteous. When I had an unorthodox situation arise, they were quick to help out and get the issue resolved. Highly recommended!"
"Thank you very much Randy!! Means the world to us!! Always glad to hear the team helped with any issue big or small! "
John Tirado
March 29, 2024
"I had the pleasure of speaking with Regina Obata to go over a billng issue I was upset over. Over the last few years, especially during COVID, the quality of customer service in practically every industry has noticably degraded. Speaking with Regina was a much appreciated exception. Her patience with me and her ability to remain calm during my expressed frustrations were exceptional. She was diligent in her research, professional, empathetic and has a wonderful personality. I was able to get my issue resolved (which was a misunderstanding in my part) and she was able to help me with other issues and with going over my policy. I literally was considering switching insurance providers but definitely won't and couldn't have been more happy with the outcome and with the service she provided and I would definitely look forward to speaking with her again if need any further assistance."
"Thank you for the very thoughtful and kind review, John! I shared this with Regina this morning and she was ecstatic to hear this. Let us know if you ever need anything!! "
Andrea Clift
March 25, 2024
"Anthony made a stressful situation a lot less stressful! Everyone I speak to actually listen to what I’m saying and help the best way they can."
"Hey Andrea! Thank you for the review! Puts a smile on my face Anthony could take some stress off your shoulders :) "
Katherine Hixson
March 22, 2024
"Because I am a college student looking to save as much as possible, Anthony helped me to save almost $600 with a new insurance policy (compared to the previous policy I arranged with another company). He was very patient with me (even if I didn't know too much about insurance), made the process easy, and explained everything clearly. Very pleased with the service."
"Hi Katherine! Anthony understands a college student wanting to save money on auto insurance, he was there not too long ago himself! Thank you so much for the kind review, we LOVE to hear our team members are helping people :) "
Dervisa Sisic
March 19, 2024
"Anthony Golden the Account Manager from Saint Augustine State Farm office was extremely helpful, professional, and friendly during our house insurance search. I’m impressed with communication with his office and the response time to our questions. We were also happy with the quote we got from the State Farm and the whole process in general. Thank you so much Anthony! I would definitely recommend Anthony and the State Farm if you are looking for an affordable home insurance in Saint Augustine area!"
"Hey Dervisa, thank you so much for the kind review. You're going to make Anthony's day when I tell him about this! I couldn't be happier that Anthony helped find an affordable home insurance policy for your family! Let us know if you ever need anything."
Hal DellaTorre
March 18, 2024
"I had the pleasure of working with Anthony Golden from the office. He did a great job helping me with all my insurance needs from adding my new home to my policy to getting me ready to transfer my vehicles over to Florida too. Anthony was very knowledgeable about everything I needed and more. Super easy to get in touch with, whether it was on a phone call or email and was very professional about everything from start to finish. Definitely recommend giving the office a call if you’re moving into the state or neighborhood."
"Thank you Hal! Absolutely LOVE to hear that Anthony helped with the headache of transferring insurance between states. I hope he made that process seamless for you. Welcome to the neighborhood, Hal! Let us know if you ever need anything. "
Iris Andino
March 18, 2024
"It was a pleasure speaking to Chris. Very efficient and informative. Has great knowledge of the insurance products."
"Hey Iris, thank you so much for taking the time to review! I'll pass your kind words over to Chris :) "
Rachel Mansfield
March 8, 2024
"Anthony Golden helped me get my car insurance transferred. He was amazing and so helpful. Couldn’t recommend a better agency or employee. Thank you, Anthony."
"Hey Rachel, thank you very much for the review. You made his day with this review. Anthony knows what he's doing when it comes to helping with car insurance! "