State Farm® Insurance Agent Brandon Thomas

"My man Kalani has been nothing short of amazing. He's friendly, helpful, and adjusted my rate manually to give me the best price. He responds quickly and feels less like an intimidating insurance agent trying to squeeze pennies from you, and more like a guy you can trust when it comes to these things. Santana has also been great and helpful. My experience with statefarm has been great."

"So friendly and super helpful."

"All of the reps at the office were so helpful. I had reached out to an older contact person who is no longer in the office but passed my info along and the response from your team was so fast. Both Kalani and Santana have been a pleasure to work with! So glad to be back with State Farm."

"Regina was absolutely incredible perfect would give wayyyyyyy more stars if possible !!!"

"Best auto insurance prices around!"

"My son and I are both insured by Brandon Thomas agency with State Farm insurance. I recently had my 17-year-old roof replaced, which began showing signs of aging, in order to continue my insurance with State Farm. The whole procedure involved several different parties and approvals which took a lot of time (to say the least). Through my struggles, I was assisted by Santana Garcia. From an experience that began with stress ended with just about the best customer service experience I recall ever having. Ms. Garcia always answered all my many questions and took action very promptly and completely to my understanding and her compassion for her job and her customers was demonstrated with every response. An agent such as Santana Garcia is rare (believe me), and I truly appreciate the assistance she's given me."

"I am so thankful I found yall. Very nice and respectful team. They helped me so much. They cut my bill in half! He stayed on the phone with me until he knew I had received all info I needed. He had me open each email and explain it to me. They answered all my questions. I couldn't believe he got my monthly bill from $225 down to $109."

"Kalani was a pleasure to work with. He has been trying to get my car policy back with State Farm for a while now. He called anytime there was a decrease in price trying to get a great deal for us. Finally we have the best policy and price. Actually everyone in this office is great including Santana."

"My experience with Brandon James State Farm has been nothing but a five star experience. Kalani was always one step ahead of me with answers, sometimes even before I had a question. It has been a pleasant transition from Progressive with savings of well over 30%. I moved over policies for 3 cars, 1 motorhome and also for my home. I would highly recommend Brandon James State Farm. Working with Kalani and Santana has been a pleasure."

"I used to be a State Farm insured a long time ago. Recently, I spoke to Kalani at this Jacksonville office about my home and auto. He was great! Very attentive, and explained all the coverages to me, so I switched to State Farm and recommend you talk to Kalani"

"It was a pleasure doing business with Kalani. He was extremely professional, knowledgeable, courteous and I am looking forward to working with him."

"Always a happy hello when I call in and pretty quick call back time even if they’re busy, !"

"This was amazing from start to finish I needed new car insurance,my agent, Anthony Golden was extremely helpful and made everything very easy although we have the last name as the same we are not related and it was an amazing experience to talk to him and his staff who reached back out to make sure that my experience was great and everything was answered and I was satisfied I'll give them 10 out of Five stars if I could! Highly recommended"

"Brandon You are great I enjoyed talking with you..thanks for what u did..affordable insurance helps people be able to afford other things in their lives .thank you so much .God Bless you to be able to help others..thanks for the whole team.."

"Was one of Brandon Thomas’s first customers when he opened his branch"

"I’ve been working with this office for over 5 years. They always provide excellent customer service and they care. I’m not just saying that, they actually just called with great news. My daughter lost her wallet and the only contact info she had was her car insurance card. The kind person who found her wallet called this State Farm office and they were able to merge the call so I could help coordinate with the Good Samaritan and ensure my daughter could retrieve her wallet and all the contents. This service is 5 star, but this was wonderful. Special recognition to Santana for helping with this!"

"Kalani provided excellent service and answered all my questions with our vehicle quotes. He worked with us over the period of one year to continue to earn our business. We are happy to be customers of State Farm thanks to Kalani and his perseverance and continued follow-up."

"Anthony is a great insurance agent made my process getting car insurance for the first time very smooth fast understandable and most importantly very very affordable! Highly recommended this guy to anyone trying to get insured"

"I worked with Kalani and found him to be excellent and extremely responsive. I didn't go with the first quote that he offered, but he contacted me six months later with a quote that put me in a much better position. I appreciated his consistency and willingness to still follow up after an initial no."

"They gave me best quote when compare with other Statefarm agents. I strongly suggest them for Auto and Home insurance"

"Customer service is outstanding! Answered all of my questions quickly and very pleasant to work with. Would highly recommend."

"We've been clients of Brandon's for a couple of years now, and are very satisfied! I would like to personally thank Regina for her timely responses and willingness to go above & beyond in addressing any problems that have been encountered! Highly recommend this agency for any home, auto, or life insurance policies!"

"Went to add Insurance to a new vehicle and worked with Santana who was wonderful. She was very knowledgeable and helpful. I left feeling that my family was taken care of with Statefarm."

"Anthony was more than helpful , great experience with him over the phone."

"Anthony was very instrumental in helping us get insurance on our golf cart. We had a deadline to meet to get the car before Christmas. He was very on the ball communicating each step. We made the deadline. Thanks Anthony."