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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deneise Klock

May 1, 2026

5  out of  5
rating by Deneise Klock
"I have to tell everybody that has State Farm please talk to Santana and Anthony golden they are just a perfect representation of State Farm what every customer loves to hear is positivity and support what a wonderful team! All my love to State Farm employees they are top notch they are 10 Stars LOL"
We responded:
"Thank you for leaving a review Deneise! "
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Gunjan Bafna

April 30, 2026

5  out of  5
rating by Gunjan Bafna
"I was at the dealership & was in need of an auto insurance. State Farm made it easy , with relatively better quotes. I have had State Farm for 5 years in CA. Trusting the same in FL. Thank you, Regina for patiently answering all the questions."
We responded:
"Thank you for the review! We try to make everything as easy & affordable as possible! "
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Bonnie Wardell

April 29, 2026

5  out of  5
rating by Bonnie Wardell
"I could not believe how much Kalani was able to save me on the quote for my auto insurance. He was very pleasant, professional and knowledgeable. He just made the whole process very easy, I was able to get auto insurance in just about 10 minutes through phone, text and email. It was just a great experience and exactly what I needed."
We responded:
"Great prices on auto insurance is just part of the magic here! So glad Kalani was able to help!! "
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fscmusic1981

April 29, 2026

5  out of  5
rating by fscmusic1981
"I called the Brandon Thomas office to get my insurance moved from Georgia to Florida, and Kalani and Santana have been great! They were both polite and professional from day one!!! Great experience!!!"
We responded:
"Wooo! That makes me so happy to hear! Let us know if you need us! "
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Ashish Sinha

April 27, 2026

5  out of  5
rating by Ashish Sinha
"Very nice experience . It was quick and easy with all questions answered."
We responded:
"Ecstatic to hear that, thank you Ashish :) "
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Denise Hamilton

April 24, 2026

5  out of  5
rating by Denise Hamilton
"My agent was an absolute joy to work with today. I had a good conversation and got lots of insurance updates and information that was really positive! As always your agents go above the call of duty, they treat you like a friend!! What a great group of people!"
We responded:
"That's what we do here Denise! Thanks for being with us :) "
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yanbin zheng

April 16, 2026

5  out of  5
rating by yanbin zheng
"Service was excellent, and the speed was impressive."
We responded:
"That's just what we do! "
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Michael Davis

April 13, 2026

5  out of  5
rating by Michael Davis
"I had a few questions I needed answers to so when I called I spoke with a wonderful woman named Santana. She answered every question I had thoroughly and had the most amazing/positive attitude. Thank you for all your help Santana!"
We responded:
"Absolutely thrilled to hear it! Thank you Michael! "
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Melinda Strozak

April 13, 2026

5  out of  5
rating by Melinda Strozak
"Kindness goes a long way my friend. Love always Mindy 💗💗💗."
We responded:
"Yes it sure does!! We love you! "
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Tonya Lewis

March 28, 2026

5  out of  5
rating by Tonya Lewis
"This agency is AMAZING! Stefanie Thompson helped me with securing life and supplemental health insurance for myself and my boys! She explained everything in great detail while giving me options. She let me know that they could not beat my current auto insurance rate, but invited me to come back in about six months. Stefanie is honest and I would recommend her services to anyone looking for insurance (auto, life or supplemental health.) Go see her today!"
We responded:
"Hey Tonya, thank you so much for taking the time to leave the kind review! Stef is one of our best! So glad to hear she was able to assist with your family’s life, health, & auto insurance :) "
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Lisa Langley

March 27, 2026

5  out of  5
rating by Lisa Langley
"Very pleased with the office staff and the rates and service. Highly recommend!"
We responded:
"So glad to hear it, Lisa! Thank you for the review. Let us know if you need us. "
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Frank Neugebauer

March 26, 2026

5  out of  5
rating by Frank Neugebauer
"I thought about this for a few seconds and can say that Stephanie went above and beyond my expectations! She has taken an 11 year customer of Geico's and saved me quite a bit of money. She is a very motivated experienced insurance professional, Thank you for having her on your staff, and thank you Stephanie!!"
We responded:
"Hey Frank! Thanks for taking the time to detail a review for us. Stef is one of our best & a delight to have on the team. We’ve been saving people on their auto insurance coming from Geico a lot recently! Hopefully we can keep you happy just as long here! "
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Aixa Garcia

March 26, 2026

5  out of  5
rating by Aixa Garcia
"My experience with Kalami was amazing. He was very responsive and answered all the questions I had. Appreciate all you do for customers!"
We responded:
"Love to hear it! He’s so great at what he does. Let us know if you need us! "
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Theresa Rowe

March 24, 2026

5  out of  5
rating by Theresa Rowe
"Always great service"
We responded:
"Hey Theresa! Thank you very much for the kind review :)"
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jessica Stegeman

March 24, 2026

5  out of  5
rating by jessica Stegeman
"I’ve had an excellent experience with this insurance team! They’ve been incredibly helpful and respectful throughout the entire process of handling my collision issue. Not only did they guide me step-by-step, but they also made sure I felt supported every step of the way. Additionally, when my renewal was approaching, they reached out to provide updated information and clear details on any price changes. It’s rare to find such proactive and customer-focused service—I'm genuinely impressed with their attention to detail and commitment to keeping me informed. Highly recommend!"
We responded:
"Hey Jessica! So glad to hear of you excellent experience :) that’s just what we do here! Please let us know if you ever need us! "
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John Sanders

March 24, 2026

5  out of  5
rating by John Sanders
"Very good experience, very knowledgeable and helpful.,answered all my questions. Thank you State Farm!"
We responded:
"So glad you had a great experience with us! "
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quincy jones

March 13, 2026

5  out of  5
rating by quincy jones
"Very professional and easy to talk to"
We responded:
"Thanks Quincy, we try our best! "
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Douglas Essig

March 10, 2026

5  out of  5
rating by Douglas Essig
"The best in the business!"
We responded:
"Thank you so much for the kind review :)"
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griselda brea

February 26, 2026

5  out of  5
rating by griselda brea
"Chris was helpful on getting me the information as I requested. Process was veary easy!"
We responded:
"Hey Griselda, so glad Chris was able to assist with the vehicle insurance for you :) "
Profile photo of Michelle Longfield-Smith

Michelle Longfield-Smith

February 24, 2026

5  out of  5
rating by Michelle Longfield-Smith
"Chris and Regina were great. I was looking to switch my auto and home owners insurance as my rates continued to increase with my current company. My son referred me as he also had a great experience. Chris responded quickly, providing estimates promptly and was very professional. Regina assisted me with the required documents needed to submit to my current company for cancelation. She even went the extra mile and called them to facilitate a smooth process. They made the process easy and it was a pleasure dealing with them both. Glad I made the switch."
We responded:
"Hey Michelle, thank you for taking the time to leave us a review :) Ecstatic to hear Chris & Regina made the process for your home & auto insurance very easy! Give us a call if you ever need anything! "
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Sammie Torres

February 23, 2026

5  out of  5
rating by Sammie Torres
"Anthony, Chris, and the rest of the team at Brandon Thomas State Farm are all professionals and really prioritize their customers needs. Never forced to purchase unnecessary products and gives excellent recommendations/advice in the insurance industry. Thank you team!"
We responded:
"Hey Sammie, thanks for taking the time to leave a review! We really appreciate that. & you know customer service is our #1 thing here :) "
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Blonde One

February 23, 2026

5  out of  5
rating by Blonde One
"Best insurance company I've ever experienced I'm driving 50 years so I know great customer service Brandon stefanie Regina are OUTSTANDING new customer here they called to check up on us to see if all going well 10 ************ review"
We responded:
"HECK YEAH! You know we love to hear that! So glad my team was able to help with your vehicle insurance :) "
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sherri rourke

February 23, 2026

5  out of  5
rating by sherri rourke
"Very professional, no stress. Stephanie and Regina are great! Good price to."
We responded:
"Hey Sherry! Thank you so much for the review. So glad we were able to assist! "
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Karen Selig

February 19, 2026

5  out of  5
rating by Karen Selig
"Anthony is always very helpful, friendly and eager to please. The whole team is a pleasure to work with."
We responded:
"Hey Karen! So glad you enjoy working with my team :) "
Profile photo of Tonie Davis

Tonie Davis

February 19, 2026

5  out of  5
rating by Tonie Davis
"Regina is absolutely outstanding. For the past two years she has taken care of all our family insurance needs. She is personable, professional and always goes above and beyond to make sure we are getting the best coverage at the best price. While the entire office staff is welcoming, Regina is our go-to person and the one we prefer working with every time. She makes everything simple, stress-free, and easy to understand. Regina is a big part of why we continue to do business with Brandon Thomas Agency. We highly recommend her to anyone looking for top-notch customer service and reliable insurance support."
We responded:
"Hey Tonie! You feel the same way about Regina that we all do! She is FANTASTIC! Thank you for taking the time to leave a review :) "