State Farm® Insurance Agent Brandon Thomas

"Chris was helpful on getting me the information as I requested. Process was veary easy!"

"Chris and Regina were great. I was looking to switch my auto and home owners insurance as my rates continued to increase with my current company. My son referred me as he also had a great experience. Chris responded quickly, providing estimates promptly and was very professional. Regina assisted me with the required documents needed to submit to my current company for cancelation. She even went the extra mile and called them to facilitate a smooth process. They made the process easy and it was a pleasure dealing with them both. Glad I made the switch."

"Best insurance company I've ever experienced I'm driving 50 years so I know great customer service Brandon stefanie Regina are OUTSTANDING new customer here they called to check up on us to see if all going well 10 ************ review"

"Very professional, no stress. Stephanie and Regina are great! Good price to."

"Anthony is always very helpful, friendly and eager to please. The whole team is a pleasure to work with."

"Stefanie was Awesome! She took care of business in getting me the right policy for my self and my family! Thank you!"

"Brandon Thomas, along with Regina in his office, helped me gather information for our daughter. Our daughter resides in Austria and she needed information on her driving performance while insured with our insurance at State Farm. The request from Austria for information was taxing, and Mr Thomas was quick, efficient and very nice about the time he spent with our request."

"Kalani Stevens at State Farm, Brandon J. Thomas Agency in St Augustine is the most professional, knowledgeable and client-focused sales agent with whom we have ever interacted. Not only did he save us serious money, he also made switching our car insurance to State Farm a seamless experience. He explained every section of our new policy in terms we could understand. He answered all our questions with patience, with clarity and to our complete satisfaction. Not only did he suggest the most suitable coverage options for our specific circumstances, he made sure we understood every single coverage in the policy we signed. He listened carefully and demonstrated a genuine commitment to us and to our needs. Other insurance sales agents could learn valuable lessons from this agent. Kudos to Kalani, as we can and will, confidently recommend him to all our family and friends. Quintessential VIP treatment!"

"Stefanie Thompson is absolutely wonderful!! The agency was able to cut my insurance in half with the same coverage."

"My man Kalani has been nothing short of amazing. He's friendly, helpful, and adjusted my rate manually to give me the best price. He responds quickly and feels less like an intimidating insurance agent trying to squeeze pennies from you, and more like a guy you can trust when it comes to these things. Santana has also been great and helpful. My experience with statefarm has been great."

"All of the reps at the office were so helpful. I had reached out to an older contact person who is no longer in the office but passed my info along and the response from your team was so fast. Both Kalani and Santana have been a pleasure to work with! So glad to be back with State Farm."

"Best auto insurance prices around!"

"My son and I are both insured by Brandon Thomas agency with State Farm insurance. I recently had my 17-year-old roof replaced, which began showing signs of aging, in order to continue my insurance with State Farm. The whole procedure involved several different parties and approvals which took a lot of time (to say the least). Through my struggles, I was assisted by Santana Garcia. From an experience that began with stress ended with just about the best customer service experience I recall ever having. Ms. Garcia always answered all my many questions and took action very promptly and completely to my understanding and her compassion for her job and her customers was demonstrated with every response. An agent such as Santana Garcia is rare (believe me), and I truly appreciate the assistance she's given me."

"Anthony was very helpful and professional."

"I am so thankful I found yall. Very nice and respectful team. They helped me so much. They cut my bill in half! He stayed on the phone with me until he knew I had received all info I needed. He had me open each email and explain it to me. They answered all my questions. I couldn't believe he got my monthly bill from $225 down to $109."

"Kalani was a pleasure to work with. He has been trying to get my car policy back with State Farm for a while now. He called anytime there was a decrease in price trying to get a great deal for us. Finally we have the best policy and price. Actually everyone in this office is great including Santana."

"I used to be a State Farm insured a long time ago. Recently, I spoke to Kalani at this Jacksonville office about my home and auto. He was great! Very attentive, and explained all the coverages to me, so I switched to State Farm and recommend you talk to Kalani"

"Anthony from the St. Augustine, State Farm office of Brandon Thomas was fantastic when helping us move our car insurance back to State Farm. We were once with another State Farm agent, but had to leave due to an accident that was a total loss of our car at the fault of another driver running a red light. That, combined with some roadside assistance claims and another minor fender bender, led them to drop us. I vowed not to return to State Farm ever again because of how that experience left us feeling after such a major and devastating accident at no fault to us. So we switched to Progressive who gave a better rate at the time. After, our six month premium ended with Progressive, our rates went up by $700 for our 6 month premium so we once again were on the hunt for a better rate. It was a shock to find such a great rate being offered by the Brandon Thomas State Farm agency so we switched back! My interaction with Anthony was very personable. He listened to the story of disappointment of being dropped by State Farm previously and related and completely made me feel confident and comfortable with switching back to State Farm and with their agency. Thank you, Anthony!"

"Santana and the State Farm staff at Brandon Thomas State Farm Agency are efficient and professional. Santana is knowledgeable and most helpful when you are looking for insurance and assisting with all phases."

"It was a pleasure doing business with Kalani. He was extremely professional, knowledgeable, courteous and I am looking forward to working with him."

"Always a happy hello when I call in and pretty quick call back time even if they’re busy, !"

"This was amazing from start to finish I needed new car insurance,my agent, Anthony Golden was extremely helpful and made everything very easy although we have the last name as the same we are not related and it was an amazing experience to talk to him and his staff who reached back out to make sure that my experience was great and everything was answered and I was satisfied I'll give them 10 out of Five stars if I could! Highly recommended"

"Brandon You are great I enjoyed talking with you..thanks for what u did..affordable insurance helps people be able to afford other things in their lives .thank you so much .God Bless you to be able to help others..thanks for the whole team.."

"Was one of Brandon Thomas’s first customers when he opened his branch"

"I’ve been working with this office for over 5 years. They always provide excellent customer service and they care. I’m not just saying that, they actually just called with great news. My daughter lost her wallet and the only contact info she had was her car insurance card. The kind person who found her wallet called this State Farm office and they were able to merge the call so I could help coordinate with the Good Samaritan and ensure my daughter could retrieve her wallet and all the contents. This service is 5 star, but this was wonderful. Special recognition to Santana for helping with this!"