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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elsie Csezmadia spohn (Csezmadia Spohn)

Elsie Csezmadia spohn (Csezmadia Spohn)

December 3, 2025

5  out of  5
rating by Elsie Csezmadia spohn (Csezmadia Spohn)
"I had wonderful service since day one with state farm everyone has been very kind and helpful"
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tracy s

November 23, 2025

5  out of  5
rating by tracy s
"What a wonderful experience working with Santana as I navigated purchasing a car while I was out of state. Every time I called her, she was a breath of fresh air ~ patient, upbeat and genuinely helpful. I was unsure about so many details, but she went above and beyond to guide me through the process. Santana made sure I fully understood my policy and how it would work for my situation. I am grateful for her support and look forward to working with her again as my insurance needs continue to evolve."
We responded:
"Hey Tracy! Thank you very much for the kind review :) love to hear Santana was about to help with your car insurance policy, she really is wonderful!"
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Bill Foland

November 18, 2025

5  out of  5
rating by Bill Foland
"Helpful Insurance Team with competitive rates and excellent Service."
We responded:
"Hey Bill! Thanks for the review man. Great rates & customer service is what we do best. "
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Matt Courtney

November 4, 2025

5  out of  5
rating by Matt Courtney
"Great support by Anthony and team for a new auto policy. Provided a very good price for entire family auto insurance policy."
We responded:
"Hey Matt, I love to hear that Anthony was able to get you set up with a great price on your auto insurance for your family. "
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Joel Jackson

November 3, 2025

5  out of  5
rating by Joel Jackson
"Was referred to Kalani 10/30 at Brandon Thomas State Farm. My previous insurance of 38 years, who knows what it means to serve, notified FLHSMV they had cancelled my policy. My status was changed to pending suspension. Kind of a shock. Engaged Kalani and within 15 minutes, I saved $120 a month with the same coverage. Signed up for renters and saved more. I had no idea I would get this kind of customer service. Received my documents 1 hour later and was able to get to Tag office the next day 10/31 to have my status go from pending suspension to Active. Received a call Monday 11/3 from Santana. Was freaking out a little but was told Santana was a servicing agent to update me should something change, if I had any questions, Santana was a point of contact along with another servicing agent. When you are insured with a company who knows what it means to serve for 38 years because your dad was in the military, I felt kind of special and proud. The customer service provided by Brandon Thomas State Farm team has blown away my previous insurance company. Thanks"
We responded:
"Hey Joel, thank you very much for taking the time to leave a review & detailing that out. We HIGHLY value & prioritize our customer service here :) Saving money on your auto insurance is just a huge bonus! Let me know if you ever need us! "
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Alysia Pettway

October 31, 2025

5  out of  5
rating by Alysia Pettway
"Anthony is my agent & he is very thorough and consistent when it comes to keeping me informed & completing follow up calls regarding my policy. Much to my surprise I received a follow up phone call from a member of the customer service team (unfortunately I can’t remember her name) but she simply called to see how I was doing and if I had any questions or concerns at this time. It was totally unsuspected. It was a pleasant surprise & put a smile on my face. She made my day. Great job you guys"
We responded:
"Hey Alysia, elated to hear of your positive experience with my team :) always puts a smile on my face too! Consistently great customer service is what we do! "
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Tiffany yocum

October 30, 2025

5  out of  5
rating by Tiffany yocum
"Kalani was so awesome, he even tried to help me figure out my policy I was switching from. Super impressed with him and I thank him so much"
We responded:
"Hey Tiffany, thank you for the review! Glad to hear Kalani helped you with your auto insurance. He just gets it! "
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Natalie

October 13, 2025

5  out of  5
rating by Natalie
"Yall, these people are the best. Not only did they stay on the phone with me during my accident while I talked with the police but they helped me every single step of the way when it came to getting my new vehicle. I joke and say they’re my emotional support car insurance fam but they really are. I’ve known the whole team for years now and they’ve always been so patient and helpful for me and my family. Such a lovely team and I’ll forever be thankful for Brandon Thomas and the rest of my friends there 🥰"
We responded:
"Thank you very much Natalie! We are here for every step of the way for you, especially being the emotional support car insurance fam :) Let us know when you need us!! "
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Barbara Black

October 6, 2025

5  out of  5
rating by Barbara Black
"Great assistance from State Farm. Heather and Kakani. Car insurance"
We responded:
"Hey Barbara we love to hear that Heather & Kalani were able to help with your car insurance! Thank you for taking the time to review. "
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Cindy Branch

October 3, 2025

5  out of  5
rating by Cindy Branch
"Worked with Anthony with this office and he was wonderful to communicate with and was able to save me money which is always nice. Highly recommend"
We responded:
"Thank you for the review, Cindy! Anthony has saved so many members of our community some serious money on their vehicle insurance :) "
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Anna Gonzalez

September 25, 2025

5  out of  5
rating by Anna Gonzalez
"Anthony was very helpful. He helped me save a lot on my car insurance."
We responded:
"Heck yeah, Anna! "
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Anthony chrispen

September 22, 2025

5  out of  5
rating by Anthony chrispen
"Anthony is highly professional, personable, and efficient. He is prompt in providing responses. He made sure to know what was important to me and worked to provide the best services at the best price available."
We responded:
"Anthony is too good to be true sometimes! Glad to hear he found a great price on your home & auto insurance for you :) "
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Ian zheng

September 22, 2025

5  out of  5
rating by Ian zheng
"Kalani is so wonderful to work with. I bombard him with requests continuously and he always assist me promptly and efficiently. Thank you so much kalani ! The front desk service was also very professional and helpful. I love it here. I will continue to buy insurance here!"
We responded:
"Thank you so much for the review. I keep telling everyone, Kalani doesn't play when it comes to his customer service :) "
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Tural

September 18, 2025

5  out of  5
rating by Tural
"Working with Kalani for my auto insurance needs was a great experience. He was incredibly knowledgeable and helped me find a policy that fit my budget and provided the right amount of coverage. Kalani made the entire process easy to understand and was very responsive to all my questions. I highly recommend him to anyone looking for a reliable and friendly insurance specialist."
We responded:
"Hi Tural! Thank you very much for the kind review. Kalani knows what he’s doing & always finds a way to help everyone he works with. Call us if you need us! "
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Victoria Lynn

September 7, 2025

5  out of  5
rating by Victoria Lynn
"Had an amazing customer experience from both Santana and Anthony. They were both professional and personable when it came to getting a quote to finalizing the insurance rate which is a great deal! I would highly recommend anytime. Thank you both for making such a smooth transition into your company. Much appreciated!"
We responded:
"Hi Victoria! Santana & Anthony are one heck of a team! So glad to hear they made the switch easy for you! "
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Keith Stampfel

September 5, 2025

5  out of  5
rating by Keith Stampfel
"Kalani was very responsive to all of my questions. and very thorough with my auto and homeowners insurance. I'm going to recommend this State Farm to friends and family."
We responded:
"Hey Keith, Kalani is one of our best! Been helping our community for years :) So glad to hear about your positive experience with the home and auto insurance! "
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Fernanda Carias

September 2, 2025

5  out of  5
rating by Fernanda Carias
"Kalani exceeded my expectations! He successfully obtained reasonable quotes for my home and vehicles based on my needs. Kalani responded to all my questions and concerns in a timely manner. And handled any challenges or difficulties that I may have had with my previous insurance. he followed through with everything that we had discussed and make sure that my needs were met."
We responded:
"Kalani is a legend! No other way to say it. So glad to hear about your positive experience with your home and auto insurance :) "
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Joefinley777@gmail.com Finley

August 28, 2025

5  out of  5
rating by Joefinley777@gmail.com Finley
"SMOOTH AS SILK!!!!"
We responded:
"Joe my man! Thank you for the review!! We try our best brother! "
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Anthony McCall

August 21, 2025

5  out of  5
rating by Anthony McCall
"Customer service provided by Kalani was second to none. His genuine concern, follow through and simply doing what he said he would are all reasons to point others to this agent."
We responded:
"Anthony my man! Thank you for the review. Kalani is one of our best!! He'll be excited to hear this :) "
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Brittany Johnson

August 19, 2025

5  out of  5
rating by Brittany Johnson
"They are amazing and very understanding. No matter what the question is they will get you an answer in a timely matter."
We responded:
"Thank you so much for the review Brittany! We highly value our customer service over here. "
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Carlos Serrano

August 12, 2025

5  out of  5
rating by Carlos Serrano
"Buen trabajo y profesionalismo en lo que hacen deseo que continúen con el excelente desempeño y servicio"
We responded:
"Gracias por la reseña. ¡Les aseguro que seguiremos ofreciendo nuestro excelente servicio al cliente y profesionalismo!"
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Chad Rollins

August 7, 2025

5  out of  5
rating by Chad Rollins
"Brandon and his team are great to work with!"
We responded:
"Hey Chad, thank you for the review man! Love to hear it! "
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Anabel Duverge

August 2, 2025

5  out of  5
rating by Anabel Duverge
"Anthony was super helpful! Great experience, awesome customer service and made sure every question I had was answered!"
We responded:
"Hey Anabel, so glad to hear of your awesome experience with our team!! :) "
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Jose Ugarte

August 1, 2025

5  out of  5
rating by Jose Ugarte
"He really make the process goes too easy"
We responded:
"Thank you for the review, Jose! Love to hear we made it an easy process! "
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Demetrius Graham

July 31, 2025

5  out of  5
rating by Demetrius Graham
"man I was quoted 350/279/ and 310 for my insurance I came to State Farm they quoted me 250 , I didn’t like that number so I clicked off , immediately I received a text message and then a phone call from State Farm, I answered and I was greeted by someone named Danny , Danny walked me through step by step on my quote and ultimately was able to get my rate down to 200$!!!!!!!!!!THATS THE NUMBER I NEED, BUT!!!!!!! it gets even better, additionally Danny walked me through some life insurance policies that would lower my rate and give me life insurance. ULTIMATELY IM PAYING 176$ IN CAR INSURANCE, and as a 19 year old that’s pretty hard to beat!!!!!!!!!!! and I pay 22 bucks a month for life insurance SO that means im paying 198$ a month for car insurance and a 50,000$ dollar life insurance policy !!!!!! COUNT ME IN !!! This was a huge blessing . I always get asked as a 19 year old how do i afford insurance , it’s because of people like Danny at state farm who listens to understand you , not just listens to tell you the same thing everyone else is going to tell you. Highly recommend great customer service ."
We responded:
"Man Demetrius, Danny & I loved reading this review! Thank you so much for taking the time to leave this review :) Saving people money on auto insurance is what we do, & when we can help with our customers life insurance, now that is what we do best! Take care! "